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  Heather Maitland
     
    arts consultant (recent clients: Arts Council England, the Scottish Arts Council, Shpae, Derby Playhuse, UK Arts International)
research associate at the Centre for Cultural Policy Studies at the University of Warwick
     
Nationaliteit:   UK
Woonplaats:   Lincolnshire

 

   
CURRICULUM  

 

     
Specialisatiegebied:   audience development, strategic marketing
Vorige functies
Andere bezigheden:
  has worked for a wide range of arts organisations: from the smallest of touring theatre companies to running the London end of the Royal Shakespeare Company's marketing operation/ Eastern Touring Agency/Midlands Arts Marketing/ London Arts
tutor on the Druidstone course
Deelname aan raden
en/of besturen:
  director of the Theatrical Management Association's week long marketing course
director of the Druidstone course
Publicaties:   A Guide to Audience Development
Marketing for Touring: a practical guide to marketing an event on tour
Is it time for plan B?
The Marketing Manual
     
maandag 11:30   Turning interest into action
plenaire sessie in het Engels
How can museums attract and keep new visitors without upsetting the old ones?
Heather Maitland will look at how a range of UK museums successfully define and reach new target markets while retaining existing visitors. She’ll explore whether it is necessary to be market-led to significantly increase the number and range of visitors to museums.
dinsdag 14:00   Objects or inspiration (parallelsessie 3.1)
parallelsessie in het Engels
Should museums market their collection or create an experience?
This practical session will look how two UK museums successfully adapt their collections to meet the needs of different kinds of visitor, exploring the difference between the core product and the visitor experience. We’ll take a look at a less successful museum and discuss what approach you would take to matching its products to its target groups.